One-on-One (1:1) Coaching for Continuous Improvement is an award-winning* coaching methodology that employs the Plan-Do-Check-Act model and Lean principles to help managers coach employees to: (1) Increase productivity (2) Align on work goals (3) Enable quick course corrections (4) Develop problem solving skills and (5) Build relationships based upon trust, all in support of the Arizona Management System (AMS).  This coaching methodology is designed for ALL agencies, boards and commissions, and is useful for both personal and professional development.

One-on-One Coaching Resources:

• Coaching Guidelines
• Coaching Notes Sheets
  • Employee, Non-Manager
  • Supervisor
  • Manager of Managers
  • Director/Deputy Director/Assistant Director

*1:1 Coaching for Continuous Improvement has been nationally recognized by the Washington State Government Lean Transformation Conference in 2018, and internationally recognized by the Association for Talent Development for Excellence in Practice in 2019.

ADOA-HRD is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.