Our employees tend to be highly competitive. Have you found it effective to use competition as a motivator for improved engagement?

While the engagement survey does result in a score, we generally recommend avoiding comparisons except when comparing one’s own score with prior years’. Various organizational units within your agency should not view engagement as a competition to outperform each other. Teams have their own unique characteristics and circumstances that can impact engagement. Ideally, your goal is to support all of your teams to be successful and maximally engaged to perform at their best. Creating opportunities for collaboration and idea sharing, of course, is strongly encouraged.