I’ve shared my high-level agency results with employees. What should I be doing with my assistant directors and managers to cascade more detailed results through the organization?

To start, we recommend working closely with your Chief Human Resources Officer (CHRO), HR team, or other survey points of contact to extract and share data based on the agency-designated organizational breakdowns that were requested for this survey. They are familiar with the naming conventions displayed in the breakdown fields to capture the complete set of results for a given organizational unit, such as a division or section. Once displayed in the dashboard, they will be able to assist in downloading the data to pdf, which can then be shared in digital or printed format with appropriate teams. 

Once you have your data, use the engagement toolkit and its Quick-Start Guide and other resources to help you understand how to review and analyze your results data and plan next steps. A practical approach might be to assemble your leadership team to review the agency level heat maps and demonstrate how the assistant directors can use the breakdown navigation to look more closely at their own divisional results. As a leadership team, you would likely want to consider strategies for improving engagement in specific targeted areas. Again, the toolkit offers resources that can help you explore how you might want to approach this objective.

After the leadership team has agreed on its strategic direction for improving engagement, each division assistant director could then hold similar meetings with their management teams, again using subsequent breakdowns to examine sectional and possibly even unit-level data. 

With respect to sharing results more broadly throughout your organization, you might consider having your HR and communications teams work together to summarize results, including general insight gleaned from the open comments, to tell your engagement “story.” In other words, apply some interpretation to what you have seen and indicate the direction and next steps your leadership will undertake.