Help with State of Arizona HR Portals

The HRIS Service Desk is available for assistance with access and login, technical issues, and system inquiries. For assistance with HR, Benefits, or Payroll refer to the agency support section listed further down. 

HRIS Service Desk 

System Availability  

  • Y.E.S. is available 24/7 except during regularly scheduled maintenance. Scheduled Maintenance > Saturdays at 6:00 PM through Sunday at 7:00 AM. 
  • HRIS and Data Warehouse are available for entry Monday through Friday from 6:00 AM - 6:00 PM. Scheduled Maintenance window > Monday - Friday 6:00 PM - 6:00 AM and all day Saturday and Sunday. Systems are view-only during scheduled maintenance. 

 

Emailing the HR Systems Service Desk? 

Be sure to include... 
  1. Short description of the problem or inquiry in the subject line (e.g., Login Issue) 
  2. Specify your role (employee, manager, or power user role) 
  3. Your User Id (EIN or Power User id) 
  4. If for an employee other than yourself, please provide their name and EIN or Power User id
  5. Any relevant supporting details including screenshots if applicable

Do NOT send personal information to the service desk.

 

Quick Links: 

 

 Support for HR, Benefits, or Payroll

 

For assistance with HR related needs, contact your Agency HR department: 

  • Compensation 
  • Employee relations
  • FMLA/Leave of Absence
  • Leave accruals: annual, sick, family sick, etc.
  • Recruitment 
  • Learning and Development
  • Performance Management/MAP or AZPerforms!

 

For assistance with Payroll related needs, contact your Agency Payroll department:

  • Pay or paycheck stub issue
  • Direct deposit 
  • W2, W4
  • Tax elections 
  • Garnishments
  • Time Entry (ETE): See your agency’s ETE proxy

 

State Benefits Information

Website: State Benefits 

Email: [email protected]

Phone: (602) 542-5008

*Please contact your Agency’s Benefits Liaison first for benefits related questions or assistance.